Following are our policies with respect to credit card authorizations, billing, cancellations, refunds, and publicity.
Authorization for Automatic Credit Card Billing
By checking the “I accept” box during your online registration payment, you request and authorize that any amount due on your account may be charged to the credit card you provided to our PCI-compliant online credit card processing system. Further, you authorize LTP to automatically bill the credit card provided for any classes your student has registered for prior to the class starting and, for any individual tutoring, all monthly charges as stated on your monthly invoice. Charges will appear on your monthly credit card statement. LTP reserves the right to terminate this payment plan and/or your participation therein.
For individual tutoring students, your monthly bill will be calculated by prorating our 16-hour tutoring package https://loudountestprep.com/test-prep/individual-tutoring/ for any hours used since any prior invoice, minus any credits/deposits made. If you selected the 32-hour tutoring package, rates from the 16-hour package will be used first, until 32 hours of tutoring is completed. Your monthly bill will be charged automatically to your credit card. The credit card transaction will typically be processed within five (5) days of sending you the invoice. Any refunds will be processed within 30 days of request.
For Small Group SAT/ACT Test Prep participants or any other course/class, LTP will process the remainder of any such fees or tuition owed or due for a registered student by credit card transaction within 3-5 days of the start of the class.
In addition to the above, you certify that you are an authorized user of this credit card account and will not dispute these scheduled transactions with LTP’s bank or credit card company; so long as the transactions correspond to the terms indicated in this authorization form. You understand that any transaction may result in an over balance charge against your credit card and LTP is not liable for any expense or other damage that may arise from you providing LTP this authorization. You acknowledge and agree that while LTP takes reasonable steps to protect data it receives, LTP does not receive or retain any credit card information and is not liable for any loss related to loss of the credit card information provided by you.
This authorization and policy includes tutoring, classes, and any other charges incurred on your account while your child is enrolled at Loudoun Test Prep, LLC (“LTP”) and will remain in effect until LTP receives a written notice of cancellation from you or your financial institution. If you want to discontinue this service, you must notify LTP in writing no later than the 7th day of the month. A past due account because of insufficient funds or denied credit cards shall be subject to LTP’s late fees.
Loudoun Test Prep makes reasonable efforts to adjust to the hectic schedules of our clients, but only if notice of cancellation is received at least 24-hours in advance of the scheduled appointment or tutoring session. Cancellations with less than 24-hours advance notice will result in a charge of the full amount of the scheduled time or session. In the case of inclement weather (e.g. snow storms) and emergencies, this policy may be waived. LTP may consider, but is not obligated to grant, fee waivers for emergencies and such decision shall be at LTP’s sole determination. Please review our Class Make-Up Policy here.
Occasionally, LTP posts images of our classes and students and posts them on LTP’s social media accounts. You hereby authorize LTP to post any images of your son or daughter on their social media accounts. Further, that your credit card or debit card authorization is also verifiable consent that you are the student’s parent. You may email LTP and ask them to remove any images from LTP’s account at any time.
Small Group SAT/ACT Test Prep
Payments and Refunds
- At time of registration, a $250 deposit will be collected.
- The $250 deposit will be credited toward the total program tuition, provided you do not cancel your registration.
- After the diagnostic test is taken, but one week before the first class of your program, you may cancel your registration, but you will be refunded only $100 of the $250 deposit.
- Once the final class schedule is sent, the $250 deposit will become nonrefundable. NO deposit refunds will be issued after this date, even if you transfer to a different program date.
- The balance of your tuition is due the Thursday immediately prior to the first class of the program. NO refunds for any portion of your deposit or tuition will be issued following receipt of this payment.
- Loudoun Test Prep reserves the right to expel a student at its sole discretion. Reasons for expulsion include, but are not limited to: bullying, cheating, and violent behavior. In the event of expulsion, Loudoun Test Prep will refund the prorated cost of the remaining classes.
NOTE: When filling out your registration form, please be thoughtful when you check your student’s three (3) availability options. They play a critical role in our scheduling process, which is designed to take both your student’s availability and diagnostic test results into account.
Frequently asked questions
How much homework is required for the Small Group SAT/ACT Test Prep course?
Typically 3-4 hours of homework will be assigned each week. Please see our Program Logistics and Details here.
What if I need to change my student’s schedule?
You can change your student’s availability up until the Friday before the first class. See how here.